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Paint Production Manager

Tom Curren Companies
$60,000 per year

 

PAINT PRODUCTION MANAGER


Picture yourself teamed up with some of the smartest, skillful, people in the Boston Area working to redesign, restore and make beautiful again, some of the finest homes in the best neighborhoods in and around Boston. We have thousands of glowing customer reviews, and 35 years' worth of delighted, repeat, customers. Our clients love us because we listen to what they want and make their dreams a reality!

We're fanatics about getting things done right, and on time! We work in a fast-paced, constantly changing environment where building relationships with your co-workers, creating a great company culture and going the extra mile for each other is valued and promoted.

 

The Paint Production Manager services both internal and external customers by driving paint projects to completion, with the highest quality, utmost profitability, meeting agreed upon timelines while coordinating a team of Production specialists to ultimately delight our clients. This position manages all aspects of the customer experience and vendor relationship post-sale up to project completion and final collection of payments. The Paint Production manager is responsible for accepting a project post-close, evaluating readiness and assigning/managing paint crews. The Paint Production Manager supports our highly talented team of sales and business development experts in selling and producing high-quality, interior and exterior paint projects. This position is integral to achieving our goals of superior product quality and customer service.


Essential Duties and Responsibilities include the following. Other duties may be assigned:


  • Responsible for evaluating all aspects of paint projects, at time of estimating through production including assessment of pricing, scope of work, timelines, subcontractors needed, materials purchasing and management of all labor on site.
  • Collaborating with Sales and Production team members to assist in execution of projects including establishing realistic timelines, fulfilling customer expectations, overseeing all on-site labor including team members and sub-contractors, bringing all projects to completion on time, on according to financial goals ensuring safety/security of job sites to the sheer delight of our customers.
  • Oversee management of materials/supplies ordering/receipt reconciliation including ensuring timely returns of unneeded materials.
  • Responsible for hiring and managing subcontractors to ensure they are appropriately trained and skilled in fulfilling requirements of interior and exterior paint projects
  • Support Sales in advising customers on financing and possible changes to scope.
  • Responsible for interpreting and implementing management policies and operating practices for projects sold through completion and final payments.
  • Responsible for selecting and managing the procurement of all materials for the job, including determining the necessary specifications for such materials while ensuring protection of the company from unnecessary financial loss.
  • Analyzes all legal requirements related to licensing and permitting, Homeowner's Association requirements, and negotiates for compliance with the same, while independently working with local and state government agencies to obtain required permits.
  • Ensures statutory and regulatory compliance with regard to safety and health.
  • Conducts weekly meetings with subcontractors to review best practices, company processes/procedures, safety training.
  • Leading the Paint Production Team in painting best practices, coaching, training and supporting team members in learning and development.
  • Manages all warranty and service claims in fulfilling the company's warranty policies.


Qualifications:


Education and/or Experience:


  • 3+ years of experience as a highly successful Paint Crew Chief or Paint Production Manager, having profitably planned, organized, directed and monitored multiple ongoing projects simultaneously, from hand-off through project completion, with excellent client reviews and adherence to company policies, processes, and established best practices
  • Experience in estimating, negotiating and selling high-end interior and exterior change orders
  • Proven ability to effectively organize, plan, analyze and compose production schedules that optimize the capacity and skill set of subcontractors while meeting customer demand at the highest service levels

 

Competencies (Skills and Abilities):

Strong customer service experience with the ability to work in a cross functional team environment. Attributes include:


  • Highly goal-oriented and self-motivated with the ability to communicate and execute in a fast-paced, dynamic environment
  • Strong ability to multi-task, prioritize, maintain focus, and manage multiple projects at once
  • Effective interpersonal skills
  • Able to quickly establish rapport with all stakeholders (internal and external)
  • Able to absorb and articulate technical information
  • Great organizational and problem-solving abilities with excellent time management skills
  • Ability to work independently while being a great team player
  • Strong attention to details, with the ability to manage strategy and details concurrently
  • Sincere empathy and fierce desire to retain, gain and grow customers
  • Strong communication skills with the ability to manage all aspects of client and stakeholder engagement
  • Proven ability to work within teams which are internally/externally-based and cross functional
  • Professional demeanor in interacting with all internal and external stakeholders
  • A personality and skill set that are scalable - We're looking for someone with promotion and managerial potential as the company grows
  • Able to perform and analyze financial calculations
  • Demonstrated independent work initiative, sound judgment, diplomacy, analytical ability and professional appearance and demeanor
  • Computer and online proficiency (Excel, Word, PowerPoint, Gmail and Zoho CRM a plus but not required)
  • Fluency in written and verbal English

 

 

Physical Demands/Work Environment:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Extensive phone and computer use, in office and at job sites
  • Daily attendance Monday Friday moving between corporate offices in Newton, MA to job sites in metro-west residences around Boston, MA (occasional evening/weekend coverage may be required but rarely)

 

 

License/Certification:


  • Valid Drivers License
  • Eligible to legally work in the US

 

Education
GED
Experience
Mid-Level (4 - 7 years)
Job type
Full Time
Additional benefits
  • Medical
  • Dental
  • 401K
  • Two weeks paid vacation
  • Holidays